All work
Practice OS
Masters Spine Institute
A concierge spine surgery practice for cervical disc replacement.
Healthcare, Park City, Utah
2 min
for a patient to find out if they are a candidate
They had
Thirteen years of marketing, and the best patients still came from one billboard. No website worth sending anyone to, and no written way to screen candidates.
Now
Brand, site, AI intake and candidate pipeline built as one system. The right patient gets a fast call. Everyone else gets an honest answer.
What we built.
The site
- A two-minute candidate fit flow
- AI intake that answers from the practice's own facts
- Secure imaging upload and e-signatures by link
- Learning library with articles and video
- Newsletter with preferences
The back office
- Candidate pipeline with imaging review
- Patient records, messages and reviews
- Calendar with availability rules
- Content studio and SEO workspace
- A trainable intake agent with corrections