Data Deletion

Effective October 8, 2026. SWEY Holdings, LLC.

You can remove SWEY's access and have your data deleted at any time. Disconnecting stops new data right away. A deletion request removes what we already hold within 30 days.

Ask us to delete your data

1. We confirm we received it within 5 business days and send you a confirmation code.
2. We may ask you to verify you own the account before we delete anything.
3. We complete the deletion within 30 days and email you when it is done.

If you have a SWEY OS account you can also disconnect any platform in your organization's settings. Disconnecting deletes the stored access token immediately.

Remove SWEY from Facebook or Instagram

1. In Facebook, open Settings and privacy, then Settings.
2. Open Business integrations (or Apps and websites).
3. Find SWEY, select Remove, and check the option to delete posts, videos or events SWEY published if you want those removed too.
4. For Instagram, open Settings, then Apps and websites, and remove SWEY.

When you remove SWEY, Meta tells us, we stop access, and we delete the data we received from your Meta accounts within 30 days. To be sure everything else is removed too, also send the email above.

Remove SWEY from Google

Open your Google Account permissions, select SWEY and choose Remove access. This covers Google Ads, Analytics, Search Console and YouTube. We delete the Google data we hold within 30 days of losing access or receiving your request.

Shopify, Klaviyo and others

• Shopify: uninstall the SWEY app from your store admin. We delete your store's data when Shopify sends its redaction request, and honor customer data requests Shopify forwards to us.
• Klaviyo, Canva and other tools: disconnect SWEY in that tool's integration settings or in SWEY OS, then email us if you want stored data removed before the 30-day cleanup.

What gets deleted

Everything tied to you or your organization: account details, connected platform data and tokens, messages, uploaded files, brand memory, briefs and reports. Deleted data leaves our rolling backups within 90 days.

We keep only what the law requires, such as invoices and payment records, and information needed to resolve a dispute or prevent fraud. If you are a customer of one of our clients, we forward your request to that business, which controls your data, and help it respond.

Checking on a request

Reply to your confirmation email or write to hello@swey.biz with your confirmation code. See our Privacy Policy for more on how we handle data.