Terms of Service
These terms cover swey.biz and SWEY OS. If you have a signed agreement with SWEY, that agreement controls where it differs from these terms.
The agreement
These terms are between you and SWEY Holdings, LLC ("SWEY"). By using the website at swey.biz, SWEY OS at app.swey.biz, or any SWEY feature inside a system we built (the "Services"), you agree to them. If you use the Services for a business, you confirm you can bind that business, and "you" means the business.
Accounts
Keep your login details private and your account information accurate. You are responsible for what happens under your account and for the people you invite to your organization. Tell us right away at hello@swey.biz if you think your account has been misused.
What the Services do
SWEY OS keeps a memory of your brand, decisions, results and corrections, and uses it to help your team plan, create and measure marketing. Features available to you depend on your plan. We improve the Services over time and may change or retire features; if a change removes something material from a paid plan, we will tell you ahead of time.
Your data and content
You own your data and content, including what you upload, what you connect, and the outputs created for you. You give SWEY permission to host, process and use it only to provide and support the Services for you, as described in our Privacy Policy. You confirm you have the rights and consents needed for what you put into the Services, including any personal information about your customers.
What stays ours
SWEY owns the Services, the software, our methods and templates, and anything we learn about running the Services that does not identify you. Feedback you give us can be used without obligation. Nothing in these terms gives you rights to our name, logos or code except as needed to use the Services.
Connected platforms
When you connect Meta, Google, Shopify, Klaviyo or another platform, you authorize SWEY to access that account and take the actions you turn on or approve. Your use of those platforms stays subject to their own terms. We are not responsible for their availability, policy changes or decisions, including ad rejections or account restrictions. You remain responsible for your ad spend and for the content published from your accounts.
AI output
The Services use AI to draft, summarize and recommend. Output can be wrong or incomplete. Review it before you publish, send or spend money on it. You decide what goes out under your brand.
Acceptable use
You will not use the Services to:
- break the law or the terms of a connected platform, including sending spam or messages without consent;
- publish deceptive, infringing, hateful or harmful content;
- access another organization's data, probe or overload the Services, or get around usage limits or security;
- copy, resell or reverse engineer the Services, or use them to build a competing product.
We may suspend access that breaks these rules or puts other customers at risk, and will tell you why.
Fees
Paid plans are billed in advance through Stripe and renew automatically until cancelled. Prices are listed on your plan or order form. Fees are non-refundable except where the law or your signed agreement says otherwise. We give at least 30 days' notice before a price change takes effect on your plan.
Ending the Services
You can cancel at any time; access continues until the end of the paid period. We can end the Services with 30 days' notice, or right away for a serious breach of these terms. After the Services end you can export your data for 30 days, then we delete it as described in the Privacy Policy. Anything you own, including a system SWEY built and handed over to you, stays yours. SWEY OS features and the integrations they power stop working.
Warranties and liability
The Services are provided "as is". To the fullest extent the law allows, SWEY disclaims all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, and does not promise any specific marketing or revenue result.
To the fullest extent the law allows, SWEY is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. SWEY's total liability for any claim relating to the Services is limited to the amount you paid SWEY for the Services in the 12 months before the claim.
You will defend and indemnify SWEY against third-party claims arising from your content, your connected accounts or your breach of these terms.
Law, changes and contact
Utah law governs these terms, without regard to conflict of laws rules. Disputes go to the state and federal courts located in Utah, and both sides consent to their jurisdiction. If we change these terms we will update the date above and, for material changes, notify account holders before they take effect. If part of these terms is unenforceable, the rest still applies.
SWEY Holdings, LLC, Utah, United States ยท hello@swey.biz